At Anexia, we take responsibility for all the challenges of the digital world – each and every day. That’s because we see ourselves as the “Digital Transformation Engine”. And how do we succeed in this mission? It’s simple. We are a family of facilitators with innovative ideas. We’re capable of, want to, and allowed to make things happen. That’s what makes us so unique! Do you want to be a part of our digital revolution and make history with us? #joinourrevolution

IT SUPPORTMITARBEITER - FOKUS TELEKOMMUNIKATION (M/W/D)

Klagenfurt, Graz | full time

You're not interested in sales - your passion lies in support? Do you enjoy dealing with customers and solving problems? If you want to be part of a committed and professional team in an international environment, then Anexia is the right place for you!

#Profile

After an intensive training phase, you will gain a deep understanding of the services and products of our Telematica brand
You are the first point of contact for IT questions and problems of our customers
You are responsible for Telematica customer support and product consulting (no sales!)
Your area of responsibility includes accepting and processing all inquiries in the Telematica support, both by phone and in writing via ticket system.

#Wanted

Completed training (apprenticeship, technical college, HTL, ...) or corresponding professional experience in support
Basic knowledge in FTP, IMAP, POP3, SMTP, SSH
Good understanding of Voice over IP
Ability to work independently and autonomously
Strong customer and service orientation
Very good communication skills as well as a high level of commitment and team spirit
Interest in and willingness to undergo further professional training
Professional manner of expression as well as excellent written and spoken German and good knowledge of English (any other foreign language is an advantage)

#REWARD

Anexia grew up as a family, and with our growth strategy, we intend to keep it that way. We like to take responsibility, respect one another, and we know that we can achieve whatever we put our minds to. We look after Anexia, and Anexia looks after us. Enthusiasm, experience, and competence count, so you can expect a fair salary and numerous benefits.

salary range

min. 35.000€

Our benefits

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

#JOINOURREVOLUTION

APPLY NOW

#About

Anexia is offering high-quality and individual cloud- and managed hosting solutions as well as individual software and app development. Anexia is also running its own, independent data centers. Founded in 2006, Anexia is headquartered in Klagenfurt and has offices in Vienna, Graz, Karlsruhe, Nuremberg and New York City. The company serves numerous international customers.


Over 350 employees at more than 5 office locations in Austria, Germany and the USA	We are ISO-certified and have had a "very good credit rating" for years	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality


Over 350 employees at more than 5 office locations in Austria, Germany and the USA	We are ISO-certified and have had a "very good credit rating" for years	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality

	Over 350 employees at more than 5 office locations in Austria, Germany and the USA
	We are ISO-certified and have had a "very good credit rating" for years
	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality

You have questions?

Daniela KOZÓ | Telephon: +43-50-556 | E-mail: career@anexia-it.com