At Anexia, we take responsibility for all the challenges of the digital world – each and every day. That’s because we see ourselves as the “Digital Transformation Engine”. And how do we succeed in this mission? It’s simple. We are a family of facilitators with innovative ideas. We’re capable of, want to, and allowed to make things happen. That’s what makes us so unique! Do you want to be a part of our digital revolution and make history with us? #joinourrevolution

TEAM LEAD CUSTOMER SUPPORT (M/W/D)

Klagenfurt, Vienna, Graz, Karlsruhe, Remote | full time

You have a sense for people, enjoy taking on responsibility and convince through your commitment and winning hands-on mentality. You are used to working independently and always keep a cool head. Then you are in the right position!

#Profile

Professional and disciplinary management of the support team as well as responsibility for the smooth running of day-to-day operations
Shaping and optimizing processes of customer support
Regular feedback discussions and supporting employees in their development
Monitoring day-to-day operations, overview of KPIs and responsibility for achieving set goals
Responsibility for smooth cooperation with departments involved through regular exchange

#Wanted

Completed training and several years of experience in customer service
Leadership and teamwork skills as well as communication skills
Independent working style and high self-organization
Strong customer and service orientation
IT affinity, technical interest especially in web hosting
Strategic thinking and service-oriented approach
Excellent German and good English skills in speaking and writing

#REWARD

Anexia grew up as a family, and with our growth strategy, we intend to keep it that way. We like to take responsibility, respect one another, and we know that we can achieve whatever we put our minds to. We look after Anexia, and Anexia looks after us. Enthusiasm, experience, and competence count, so you can expect a fair salary and numerous benefits.

salary range

min. 45.000€

Our benefits

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

#JOINOURREVOLUTION

APPLY NOW

#About

Anexia is offering high-quality and individual cloud- and managed hosting solutions as well as individual software and app development. Anexia is also running its own, independent data centers. Founded in 2006, Anexia is headquartered in Klagenfurt and has offices in Vienna, Graz, Karlsruhe, Nuremberg and New York City. The company serves numerous international customers.


Over 350 employees at more than 5 office locations in Austria, Germany and the USA	We are ISO-certified and have had a "very good credit rating" for years	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality


Over 350 employees at more than 5 office locations in Austria, Germany and the USA	We are ISO-certified and have had a "very good credit rating" for years	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality

	Over 350 employees at more than 5 office locations in Austria, Germany and the USA
	We are ISO-certified and have had a "very good credit rating" for years
	Customers such as Lufthansa, McDonalds, TeamViewer, and many more trust in our quality

You have questions?

Daniela KOZÓ | Telephon: +43-50-556 | E-mail: career@anexia-it.com